How-to Videos
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Our tech center is here to help. We use AnyDesk to remotely access your system and provide programming and trouble shooting support. It's secure, safe and you keep full control. To setup your system so you can give us remote access, please follow the steps detailed in the videos below:
Remote Support Setup
General How-to Videos
- Dome vs Bullet Camera - Which Should You Choose?
- NVR vs DVR - What is the difference?
- How to Select the Right Cable
- Remote Viewing - How It Works
- Video Storage & Hard Drives
- Types of Security Cameras
- Understanding Frame Rates
- How to Select the Right Lens
- When to Use PTZ (Pan-Tilt-Zoom) Cameras
- Optical Zoom vs Digital Zoom
- How Motion Activated Recording Works
- How to Customize a Kit
- How to Make a BNC Fitting
- How to Make a Cat6 Network RJ45 Fitting
- How to Wire Your Home for Security Cameras
Troubleshooting
- Troubleshooting - Hot Spots & Floaty Things
- Troubleshooting - No Video on Monitor
- Troubleshooting Security Cameras
Software How-to Videos
- ProVue - All How-to Videos
- Elite - Quick Start Guide
- Elite - Email Setup
- Elite - Custom Recording Schedules
- Elite - Motion Recording Setup
- Elite - How-to Turn Off the OSD Menu
- Ultra - Quick Start Guide
- Ultra - How to Setup VMS Software
- Ultra - How to Setup VMS Software for MAC
- Ultra - How to Add a Camera to the Software
- Ultra - How to Connect a Camera to an NVR or PoE
- Ultra - How to Playback Recorded Video
- Ultra - Backup Operation
- Ultra - Mobile Phone Setup
- CVI - Quick Start Guide
- CVI - DNR Adjustments
Product Videos
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"A+" Better Business Bureau Rating!
Our commitment to meeting our customers expectations is reflected in our BBB rating. The bureau rates Backstreet Surveillance as "A+"; the top rating they award!
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